Supply chain management Essay Example | Topics and Well Written Essays - 1500 words - 4

Supply chain management - Essay Example Experts defined SCM as a blend of a variety of procedures that begin from the preliminary stage of the product till the completed utilization of the same creation by the customer. It is a procedure which entail the development, execution, of these plans, and scheming of the product construct with the purpose of providing absolute fulfillment to the customer with regards to the quality of the product, (Wixon, Jim 2000). No innovation retains the fancy of the industry for long. SCM also, like many other new techniques before it, has gone out of fashion with many of the industries, (Davis,1993). This is evident from their inability to verify data pertaining to disruptions or irregularities in supply chains, Failure of Executives to pin point unfavorable actions and reasonably predict their consequences to the business push them into hasty decisions with undesirable consequences, (Gosling, 2003). Needless to say, such actions can be disastrous to the company operating in a competitive en vironment, (Lee, and Billington, 1992). Manufacturing and product delivery costs can mount, inventory may pile up, further adding to the cost, and actual delivery to the consumer get delayed, each of these individually and together can burden the company, (Christy, 1994). Non-availability of relevant SCM data may deny to the organization the ability to respond promptly and successfully to emerging opportunities. 2.0 SCOR – OVERVIEW AND UTILITY TO BUSINESS OPERATIONS Supply Chain Operations reference (SCOR) model has been evolved, tested and certified by the Supply Chain Council, a Non-Profit Organization. The industry has received it well and adopted extensively as a reliable tool for analyzing Supply Chain operations and managing them, (SCC, 1999). It enables its users to compare the various SCM activities and evaluate their performance and relevance to the management objectives. It is hierarchical and structural in nature. As end result it provides the optimal processes and solutions for the organization’s SCM requirements, (Brocke, 2007). SCOR analyses all the elements on the Product Development and Delivery network and keeping the focus on optimum satisfaction of the customer, identifies and brings to light complicated as well as simple supply chains which have specific impacts on the over all outcome of the operations, (Supply-Chain Council, 2005). This ease of analysis helps in interconnecting and showing as sequels the chain of events/operations that hinder production or delivery, and their over-all impact, (VRM 3.0, 2004). Thus it serves as a foundation on which Supply chains can be developed for simple local operations as much as it can serve to build large scale world-wide Projects, (Fox, Chionglo, and Barbuceanu, 1993). SCOR has become handy for enhancing the flexibility of interaction among trading partners and customers, which, in turn has radically impacted the operational economics of the entire Industry. The combination of the adv anced capabilities of I.T. with SCOR has produced very good results, (BEA,2003). Far from the mere connectivity of Supply Chain events, SCOR has now achieved a system of extracting real time data at various levels,

Staff Satisfaction in Market Competition Essay Example | Topics and Well Written Essays - 1500 words

Staff Satisfaction in Market Competition - Essay Example As the paper declares employee satisfaction has been proven to be directly related to overall productivity within an organization, whether the employees are in direct contact with the end consumer or not. This relationship can perhaps best be seen in the service-profit chain described by a report given by members of the Harvard Business School faculty. This discussion stresses that the Purdue University study supported this service-profit chain in reverse by focusing on the employees within corporations who had little to no actual contact with the end consumer. This study also demonstrated that the happy employee deep within the company is more likely to work hard to help other employees within the company with whom they have contact. These other employees, feeling their voices are heard and satisfied that their needs are met, are then more likely to take personal interest in pleasing the customers. These satisfied customers increase exponentially into a loyal market base and much greater profitability for the company. More than a cooperative team working together to meet the customers’ needs, companies with happy, productive employees increase their productivity simply by reducing the need to train new employees as a result of high turnover thanks to an increased employee loyalty. This employee loyalty developed as a result of customer service within the organization further translates to a more competitive market edge. Loyal employees have an active interest in helping their company be successful.